Privacy Policy
Last Updated: August 26, 2026 • Amber Studio Nepal
1. Information We Collect
Amber collects only the minimum data required to facilitate orders, process secure transactions, and deliver your ordered items across Nepal.
- Account & Profile: Full name, mobile phone number, email address, and encrypted password hashes.
- Delivery Information: Recipient name, landmark/street address, city, and delivery instructions.
- Payment Verification Slips: Fonepay QR payment receipts and transaction IDs.
2. How We Use Your Data
We utilize information strictly for order fulfillment and communication:
Order Dispatch & Tracking
Communicating status updates, SMS OTP access, and courier coordination.
Account Security & RBAC
Protecting your saved addresses and order history with secure session cookies.
5. Customer Rights & Access
You have the right to view, update, or delete your saved addresses and profile data at any time via your Customer Account Settings or by emailing support.
6. Security & Storage
All network traffic is encrypted via HTTPS/TLS. Database passwords and OTP verification tokens are hashed using cryptographic algorithms.
7. Contact the Privacy Desk
Artisan Authenticity
Direct from verified Nepal workshops
Express Delivery
Fast courier across Kathmandu & hubs
Lifetime Craft Pledge
Free stitching and heirloom repair
Easy Exchange
7-day hassle-free returns or swaps